Gulfstream Helpdesk is a web based customer support solution designed to suit businesses of all sizes- from one-person-shops to the worlds largest corporations. It provides organizations with the ability to effectively manage email flow, improving overall customer support and satisfaction. In addition, the software is created with the advanced knowledge base support, which facilitates sharing of valuable expertise with customers and employees.
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Live Chats - Standard Features :
Online Chat History, Pre-Chat Survey, Customizable Chat Buttons, Answer Chat Timeout, Block Auto-Browser URL's, Canned Message Folders, Variables for Canned Messages, Auto-Switch Chat Buttons, Typing Indicator, Sign-In as Away, Advanced HTML Support, Customize Row Formatting Rules, Push Link, Customizable Logo, Colors, and Fonts, Join Chat, Print Chat, Assign Chats, Auto-Browser, Multiple Language Support, Email Chats to Visitors , Email Chats to Operators, Unavailable Email Form, Spell Checker, Customizable Alerts, Flag Chats, Block Visitor from Chats, Canned Messages, Answer & Greet, User Defined Folders, Filtering, Setup Chat Rules, Grouping
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